Jackie, Ribble valley -
12 months ago
Service rating : I ordered some draggin Jean but the site didn't indicate length only regular and short. Turns out unlike all of ladies trousers the short is 29 and regular 31. As I always wear regular trousers which are almost always 29/30. I ordered the regular. When they arrived they were 31 so too long. I rang the Preston store to check if I could change to the short only to be told they didn't have them and I couldn't get a refund from them as I have to get permission from head office or return by post. Unfortunately head office is m-f 9-5. So two things - they should state clearly the lengths and they should also do refund in store. The Preston branch were rude and unhelpful. I have visited this shop several times over the years and bought draggin jeans, jacket and gloves but I won't go there again. Go to ghost bikes just down the road and far more helpful.
Product : The jeans are thin and light so great for summer. The do stretch quite a lot when wearing so went baggy but they go back to shape when washed.