Please notify us before returning goods by calling 01606 810 800 (Mon-Fri 9am-6pm only) or e-mail firstname.lastname@example.org.
With the returned item please include your name, address and ideally a copy of the invoice along with the reason for return and whether you require an exchange or a refund. In the case of an exchange please include re-postage money, at the same rate as was charged on the first order. All correspondence and returns should be sent to:
J&S Accessories Ltd
230 Station Road
- Goods must be returned unused within 30 days of the invoice date.
- Postage cannot be refunded (with the exception of faulty goods).
- We cannot accept responsibility for undelivered or damaged returned goods, any claims for undelivered goods must be made through the carrier that they were despatched with.
- The above returns policy refers to items bought online and via mail order only - this does not cover items bought in our stores.